Plain-English answers to what owners want to know before signing. Don't see your question? Email the company directly.
Most owners are listed and live in 10–14 days from signed agreement to first booking.
You provide a furnished, finished unit and parking. We provide hotel-grade linens, smart-lock, welcome book, photography, and any small staging adjustments to bring it to standard.
No. We handle everything in person on our end; you sign documents from anywhere.
Every guest receives clear arrival instructions and a smooth, contactless check-in. We provide responsive, timely communication throughout the stay.
Always. Any week, any time. We prepare the unit for you the way we'd prepare it for a guest.
Photo-checked turnovers catch most damage immediately. Standard platform protections plus our own deposit cover the rest. We coordinate claims, you don't.
Yes. Many of our owners live elsewhere. We provide clear, organized owner reporting that you can share with your accountant. We don't prepare your taxes, but we make them easier.
Yes. We work with STR eligible buildings and properties, and stay current with City of Kelowna licensing and platform-side requirements.
A small number each year, prioritised by property fit and timing. Most onboardings happen October to March.
No. We work with STR eligible condos and vacation rental properties across Kelowna. Buildings like Aqua, Movala and Brooklyn are examples of the kinds of properties we support, not the full scope.
If your question isn't here, it's a question we'd want to answer in person. Reach out.